1. AUTHORITY.
The Shareholder Associations of
REALTORSâ have organized The Combined
L.A./Westside Multiple Listing Service, Inc., a California corporation
(hereinafter referred to as “The MLS/CLAW"), to operate and maintain a
Multiple Listing Service (hereinafter also referred to as “MLS” or “service”)
for the use of licensed real estate Brokers and Salespersons and licensed or
certified Appraisers.
2. PURPOSE.
A Multiple Listing Service is a
means by which authorized MLS Broker Participants establish legal relationships
with other Participants by making a blanket unilateral contractual offer of
compensation and cooperation to other Broker Participants; by which information
is accumulated and disseminated to enable authorized Participants to prepare
appraisals and other valuations of real property; by which Participants
engaging in real estate appraisal contribute to common databases; and is a
facility for the orderly correlation and dissemination of listing information
among the Participants so that they may better serve their clients, customers
and the public.
3. THE
MLS/CLAW COMMITTEES.
The MLS/CLAW shall be governed by its board of directors (hereinafter
“Board of Directors”) in accordance with its articles of incorporation and its
bylaws. Committees may be established to perform such functions as may be
delegated, but all actions of committees shall be subject to the approval and
confirmation of the Board of Directors.
4. PARTICIPATION AND AUTHORIZED ACCESS.
4.1 Participant. A Participant
is any individual who applies and is accepted by the MLS, meets and continues
to meet all of the following requirements of either a Broker Participant or an
Appraiser Participant as defined below in Sections 4.1.1 and 4.1.2.
4.1.1 Broker Participant. A
Broker Participant is a Participant who meets all of the following
requirements:
a. The individual or
corporation, for which the individual acts as a Broker/officer, holds a valid
California Real Estate Broker's license;
b. The individual
is a principal, partner, corporate officer, or branch office manager acting on
behalf of a principal;
c. The individual
or corporation for which the individual acts as a Broker/officer is capable of
offering and accepting compensation in the capacity of a Real Estate Broker;
d. The individual has
signed a written agreement to abide by the rules and regulations of the service
in force at that time and as from time to time amended;
e. The
individual pays all applicable MLS fees; and
f. The individual
has completed any required orientation program of no more than eight (8)
classroom hours within thirty (30) days after access has been provided.
4.1.2 Appraiser Participant. An
Appraiser Participant is a Participant who meets all of the following
requirements:
a. The individual holds a valid
California Appraiser's certification or license;
b. The individual
is a principal, partner, corporate officer, or branch office manager acting on
behalf of a principal;
c. The
individual has signed a written agreement to abide by the rules and regulations
of the service in force at that time and as from time to time amended;
d. The
individual pays all applicable MLS fees; and
e.
The individual has completed any required orientation program of no more
than eight (8) classroom hours within thirty (30) days after access has been
provided.
4.1.3 Redundant Participant
Qualifications. Participant type (Broker or Appraiser) must be selected
during application for participation. A Participant with both a California
Broker's license and a California Appraiser certification or license must join
as a "Broker Participant" to be a Listing Broker (see Section 4.7),
Cooperating Broker, or Selling Broker (see Section 4.8).
4.1.4 Subscriber. A
Subscriber is an individual who applies and is accepted by The MLS/CLAW, meets
and continues to meet all of the following requirements of either a R.E.
Subscriber or Appraiser Subscriber as defined below in Sections 4.2.1 and
4.2.2:
4.1.5 R.E. Subscriber. A
R.E. Subscriber is a Subscriber who meets all of the following requirements:
a. The individual
holds a valid California Real Estate Salesperson's or Broker's license;
b. The individual is
employed by or affiliated as an independent contractor with a Broker
Participant;
c. The individual has
signed a written agreement to abide by the rules and regulations of the service
in force at that time and as from time to time amended;
d. The
individual pays all applicable MLS fees; and
e. The
individual has completed any required orientation program of no more than eight
(8) classroom hours within thirty (30) days after access has been provided.
4.1.6 Appraiser Subscriber.
An Appraiser Subscriber is a Subscriber who meets all of the following
requirements:
a. The individual holds a valid California real estate Appraiser's certification or license;
b. The
individual is employed by or affiliated as an independent contractor with an
Appraiser Participant;
c. The
individual has signed a written agreement to abide by the rules and regulations
of the service in force at that time and as from time to time amended;
d.
The individual pays all applicable MLS fees; and
e.
The individual has completed any required orientation program of no more
than eight (8) classroom hours within thirty (30) days after access has been
provided.
4.1.7 Redundant Subscriber
Qualifications. Subscriber type (R.E. or Appraiser) must correlate to the
Participant type. A Subscriber who is both a California Real Estate Licensee
and a California certified or licensed Appraiser must join as a "R.E.
Subscriber," unless the employing or affiliated Participant is an
Appraiser Participant.
4.2 Clerical Users.
Individuals (whether licensed or unlicensed) under the direct supervision of an
MLS Participant or Subscriber that perform only administrative and clerical
tasks that do not require a real estate license or an Appraiser's certificate
or license. Each Participant and Subscriber shall provide the MLS with a list
of all Clerical Users employed by or affiliated as independent contractors with
the Participant or Subscriber and shall immediately notify the MLS of any
changes, additions or deletions from the list.
4.3 Notification of Licensees.
Each Participant shall provide the MLS with a list of all real estate licensees
or certified or licensed Appraisers employed by or affiliated as independent
contractors with such Participant or with such Participant's firm and shall
immediately notify the MLS of any changes, additions or deletions from the
list. This list shall include any licensees under any Broker associate
affiliated with the Participant.
4.4 Participation Not
Transferable. Participation in the MLS is on an individual basis and may
not be transferred or sold to any corporation, firm or other individual. Any
reimbursement of MLS fees is a matter of negotiation between those transferring
the business or determined by internal contract arrangement within the firm.
However, providing the first Participant consents, The MLS/CLAW shall allow a
firm to designate a different person as a Participant within the firm without
additional initial participation fees. The MLS/CLAW may charge an
administrative fee for this service of reassigning Participants within a firm.
4.5 Ongoing Requirements and
Notification of the California Department of Real Estate (DRE) and the California Office of Real Estate Appraisers (OREA) Actions. Continued participation in
the MLS is conditioned upon the Participant paying applicable fees, complying
with the MLS rules and maintaining a current valid real estate license or
Appraiser's certification or license. A Participant and Subscriber are required
to immediately notify the MLS of any final finding of violation of the Real
Estate Law by the California Department of Real Estate or violations of the
laws governing Appraisers by the California Office of Real Estate Appraisers(
OREA) against the Participant or Subscriber or any Licensee or Appraiser
affiliated with the Participant or Subscriber including, but not limited to any
decisions restricting, suspending or revoking a real estate license or
Appraiser's license or certification of a Participant, Subscriber, the
Participant's firm or corporation under which the Participant or Subscriber
acts, or any Licensee or Appraiser affiliated with the Participant or the
Participant's firm.
4.6 Listing Broker Defined.
For purposes of these MLS rules, a Listing Broker is a Broker Participant who
is also a listing agent as defined in California Civil Code § 1086 who has
obtained a written listing agreement by which the Broker has been authorized to
act as an agent to sell or lease the property or to find or obtain a buyer or
lessee. Whenever these rules refer to the Listing Broker, the term shall
include the R.E. Subscriber or a Licensee acting for the Listing Broker but shall
not relieve the Listing Broker of responsibility for the act or rule specified.
4.7 Cooperating Broker or
Selling Broker Defined. For purposes of these MLS rules, a Cooperating
Broker or Selling Broker is a Broker Participant who is also a selling agent as
defined in California Civil Code 1086 who acts in cooperation with a Listing
Broker to accept the offer of compensation and/or sub agency to find or obtain
a buyer or lessee. The Cooperating Broker or Selling Broker may be the agent of
the buyer or, if sub agency is offered and accepted, may be the agent of the
seller. Whenever these rules refer to the Cooperating Broker or Selling Broker,
the term shall include the R.E. Subscriber or Licensee acting for the
Cooperating or Selling Broker but shall not relieve that Broker Participant of
responsibility for the act or rule specified.
4.8 Appraiser Defined. For
purposes of these MLS rules, an Appraiser is an Appraiser Participant,
Appraiser Subscriber, or a licensed or certified Appraiser acting for the
Appraiser Participant or Appraiser Subscriber. Whenever these rules refer to
the Appraiser, the term shall also include the Appraiser Subscriber or a
licensed or certified Appraiser employed by or affiliated as an independent
contractor with the firm that employs the Appraiser but shall not relieve that
Appraiser Participant of responsibility for the act or rule specified.
5. MLS FEES AND CHARGES.
5.1 Service Fees and Charges.
The MLS/CLAW Board of Directors shall establish a schedule of MLS fees applicable
to the MLS, which may include the following service fees and charges:
5.1.1 Initial Participation
and/or Application Fee. Applicants for MLS services may be assessed
initial participation and/or application fee.
5.1.2 Recurring Participation Fee.
The recurring participation fee of each Broker Participant shall be an
amount times the total number of (1) the Broker Participant plus (2) the number
of Salespersons who have access to and use of the MLS, whether licensed as
Brokers or as Salespersons, who are employed by or affiliated as independent
contractors with such Participant or the Participant's firm. If more than one
principal Broker in the same firm elects to be a Participant, the number of
salespersons in the firm will only be used once in calculating the recurring
participation fees. A Broker Participant is not obligated to pay recurring
participation fees or other MLS fees and charges for real estate licensees
affiliated with the Participant or the Participant's firm if such licensees work
out of a branch office of the Participant or the Participant's firm that does
not participate in or otherwise use the MLS.
The recurring participation fee of
each Appraiser Participant shall be an amount times the total number of (1) the
Appraiser Participant plus (2) the number of Appraisers who have access to and
use of the MLS, who are employed by or affiliated as independent contractors
with such Participant or the Participant's firm. If more than one principal
Appraiser in the same firm elects to be a Participant, the number of Appraisers
in the firm will only be used once in calculating the recurring participation
fees. An Appraiser Participant is not obligated to pay recurring participation
fees or other MLS fees and charges for licensed or certified Appraisers
affiliated with the Participant or the Participant's firm if such Appraisers
work out of a branch office of the Participant or the Participant's firm that
does not participate in or otherwise use the MLS.
5.1.3 Listing Fee. A
Participant in reciprocal MLSs (see Section 6) shall pay a listing fee for each
listing submitted by the Participant or submitted by any R.E. Subscriber on
behalf of the Participant.
5.1.4 Publication Fees.
The Participant shall be responsible for publication fees for each MLS publication
the Participant wishes to lease. The Participant may not obtain more MLS publications
than the total number of Subscribers affiliated with the Participant.
5.1.5 Computer Access Fees.
The recurring computer access fee for each Participant shall be an amount
established and approved by The MLS/CLAW Board of Directors equal to the total
number of Subscribers and Salespersons licensed or certified as Appraisers,
Brokers or Salespersons, who are employed by or affiliated as independent
contractors with such Participant.
5.1.6 Certification of Nonuse.
Participants may be relieved from payment under Sections 5.1.2 and 5.1.5
hereunder by certifying to the MLS that a licensed or certified person in the
office is engaged solely in activities that do not require a real estate
license or certification (clerical, etc.), or that the real estate Licensee or
licensed or certified Appraiser will not use the MLS or MLS compilation in any
way. In the event a real estate Licensee or Appraiser is found in violation of
the nonuse certification, the Participant shall be subject to all MLS fees
dating back to the date of the certification. The Participant and Subscriber
may also be subject to any other sanction imposed for violation of MLS rules
including, but not limited to, a citation and suspension or termination of
participation rights and access to the service.
5.1.7 Clerical Users. The
Participant shall pay the applicable fees for computer access and a special
pass code for Clerical Users in an amount established and approved by The
MLS/CLAW Board of Directors.
5.1.8 Other Fees. The
Participant shall pay other fees established by The MLS/CLAW Board of Directors. These fees may include, but are
not limited to, penalties for rules violations including a $250 penalty for
duplicate logins, listing input service charges, fees for optional services and
charges for additional products.
5.2 Responsibility for Fees.
In the event The MLS/CLAW allows for direct billing or payment by a Subscriber
for fees under these rules, such fees shall be the exclusive obligation of that
Subscriber regardless of whether such Subscriber becomes affiliated with a
different Participant. If the MLS does not allow for direct billing or payment
by a Subscriber for MLS fees, such fees shall be the responsibility of the
Participant with whom the Subscriber was affiliated with at the time the MLS
fees were incurred. This section does not preclude in any way the ability of
Participants to pursue reimbursement of MLS fees from current or past
Subscribers or to establish agreements with Subscribers regarding payment or
reimbursement of MLS fees.
6. REGIONAL AND RECIPROCAL AGREEMENTS.
The MLS/CLAW Board of Directors may
approve and enter into reciprocal or regional agreements with Associations of
REALTORS® or MLS Corporations owned solely by Associations of REALTORS® to
allow the other MLS Participants and Subscribers access to the service in
exchange for comparable benefits to the Participants and Subscribers of this
service. In the event of such agreements, the Participants and Subscribers
agree to abide by the respective rules of the other MLSs receiving and
publishing a listing pursuant to such agreements and to abide by such rules
when accessing the other MLSs' databases.
7. LISTING PROCEDURES.
7.1 Listings Subject to Rules
and Regulations of the Service. Any listing filed with the service by a
Broker Participant or R.E. Subscriber is subject to the rules and regulations
of the service.
7.2 Types of Listings; Responsibility for
Classification. The service shall accept exclusive right to sell, exclusive
agency, open, and probate listings as defined in California Civil Code § 1086
et. seq. that satisfy the requirements of these MLS rules. Exclusive right to
sell listings that contain any exceptions whereby the owner need not pay a
commission if the property is sold to particular individuals shall be
classified for purposes of these rules as an exclusive right to sell listing
but the Listing Broker shall notify all Participants of the exceptions. It
shall be the responsibility of the Broker Participant and R.E. Subscriber to
properly classify the type of listing, and if necessary, obtain a legal opinion
to determine the correct classification. By classifying the type of listing,
the Listing Broker certifies that the listing falls under the legal
classification designated. The MLS shall have no affirmative responsibility to
verify the listing type of any listing filed with the service. However, the
MLS shall have the right to have legal counsel make a determination as to the
classification of the listing type and if the Listing Broker does not
reclassify it accordingly, the MLS shall have the right to reject or remove any
such listing that it determines falsely represents the classification of
listing type.
7.2.1 Scope of Service; Limited
Service Listings. Limited Service listings are listings whereby the
listing broker, pursuant to the listing agreement, will not provide one, or
more, of the following services:
a.
provide cooperating brokers with any additional information regarding the
property not already displayed in the MLS but instead gives cooperating brokers
authority to contact the seller(s) directly for further information;
b. accept and present to the
seller(s) offers to purchase procured by cooperating brokers but instead gives
cooperating brokers authority to present offers to purchase directly to the
seller(s);
c. advise
the seller(s) as to the merits of offers to purchase;
d. assist the seller(s) in
developing communicating, or presenting counter-offers; or
e. participate on the
seller(s) behalf in negotiations leading to the sale of the listed property.
Said Limited Service listings will be identified with an appropriate code or
symbol (e.g. "LS") in MLS compilations so potential cooperating
brokers will be aware of the extent of the services the listing broker will
provide to the seller(s), and any potential for cooperating brokers being asked
to provide some or all of these services to listing broker’s clients, prior to
initiating efforts to show or sell the property.
7.2.2 Scope of Service; MLS
Entry-Only Listings. MLS Entry-Only listings are listings whereby the
listing broker, pursuant to the listing agreement, will not provide any of the
following services:
a. provide cooperating
brokers with any additional information regarding the property not already
displayed in the MLS but instead gives cooperating brokers authority to contact
the seller(s) directly for further information;
b. accept and present to the
seller(s) offers to purchase procured by cooperating brokers but instead gives
cooperating brokers authority to present offers to purchase directly to the
seller(s);
c. advise
the seller(s) as to the merits of offers to purchase;
d. assist
the seller(s) in developing communicating, or presenting counter-offers; or
e.
participate on the sellers(s) behalf in negotiations leading to
the sale of the listed property
Said MLS Entry-Only listings will
be identified with an appropriate code or symbol (e.g. "EO") in MLS
compilations so potential cooperating brokers will be aware of the extent of
the services the listing broker will provide to the seller(s), and any
potential for cooperating brokers being asked to provide some or all of these
services to listing broker’s clients, prior to initiating efforts to show or
sell the property.
7.2.3 Scope of Service; Legal
Obligations. The scope of service classifications set forth in these
rules do not alter any obligations otherwise imposed on real estate licensees
under California law, including Department of Real Estate regulations,
statutory law and common law. The MLS’s acceptance or publication of
listings eligible for MLS submission in no way constitutes a validation that
said obligations have been met.
7.3 Types of Properties; Responsibility
for Classification. The MLS shall accept listings that satisfy the
requirements of these rules on the following types of property:
7.3.1 Single Family
7.3.2 Condominium /
Co-op
7.3.3 Residential
Income
7.3.4 Residential
Land
7.3.5 Residential
Lease
7.3.6 Office
7.3.7 Retail
7.3.8 Industrial
7.3.9 Special Use
Commercial
7.3.10 Commercial Land
7.3.11 Business Opportunity
It shall be the responsibility of
the Broker Participant and R.E. Subscriber to properly classify the type of
property listed, and if necessary, obtain a legal opinion to determine the
correct classification. The listing may be entered into only one property
type. By classifying the type of property listed, the Listing Broker certifies
that the listing falls under the classification designated. The MLS shall have
no affirmative responsibility to verify the property type of any listing filed
with the service. However, the MLS shall have the right to have legal counsel
make a determination as to the classification of the property type and if the
Listing Broker does not reclassify it accordingly, The MLS/CLAW shall have the
right to reject or remove any such listing that it determines falsely represents
the classification of property type listing.
7.4 Compliance with California and Federal Law. Notwithstanding any other provision of these MLS rules and
regulations to the contrary, the service shall accept any listing that it is
required to accept under California or federal law.
7.5 Mandatory Submission.
Broker Participants shall input exclusive right to sell or exclusive agency
listings on all residential property types, 1-4 units, and vacant lots located
within the service area of the MLS within 48 hours (excepting weekends,
holidays and postal holidays) after all necessary signatures of the seller(s)
have been obtained on the listing. Only those listings that are within the
service area of the MLS must be input. Open listings or listings of property
located outside the MLS's service area (see Section 7.7) are not required by
the service, but may be input at the Broker Participant's option.
7.6 Exempted Listings. If
the seller refuses to permit the listing to be disseminated by the service,
within 48 hours (excepting weekends, holidays and postal holidays) the Listing
Broker shall submit to the service a certification signed by the seller that
the seller does not authorize the listing to be disseminated by the service.
7.7 Service Area. The
MLS/CLAW shall service the area coextensive with the territorial jurisdiction
of the Shareholder Associations of REALTORS®. At the option of the The
MLS/CLAW, the service may adopt a policy to accept listings of properties
located outside the territorial jurisdiction of the Shareholder Associations of
REALTORS®. If the Shareholder Associations of REALTORS® have entered into
regional MLS agreements or a regional MLS corporation with other MLSs and have
enlarged the service area as part of the agreement, submission of the type of
listings specified in Section 7.5 is mandatory for the enlarged service area
covered by the combined territorial jurisdictions of the Associations'
signatories to the regional MLS agreement or part of the regional MLS corporation.
7.8 Change of Listing
Information. Listing Brokers shall submit any change in listing
information, including the listed price or other change in the original listing
agreement to the MLS within 48 hours (excepting weekends, holidays and postal
holidays) after the authorized change is received by the Listing Broker. By
submitting such changes to the MLS, the Listing Broker represents that the
listing contract has been modified in writing to reflect such change or that
the Listing Broker has obtained other legally sufficient written authorization
to make such change.
7.9 Withdrawal of Listing Prior
to Expiration. Listings of property may be withdrawn from the MLS by the
Listing Broker before the expiration date of the listing agreement provided the
Listing Broker has received written permission from the seller to withdraw the
listing. The MLS/CLAW may require the Listing Broker to provide a copy of such
written permission. Sellers do not have the unilateral right to require the
MLS to withdraw a listing without the Listing Broker's concurrence. However,
The MLS/CLAW reserves the right to remove a listing from the MLS database if
the seller can document that his or her listing agreement with the Listing
Broker has been terminated or is invalid.
7.10 Contingencies. Any
contingency or condition of any term in a listing shall be specified and
noticed to the Participants.
7.11 Detail on Listings Filed
With the Service. Electronically input data or a property data form, when
filed with the service by the Listing Broker, shall be complete in every detail
as specified on the property data form including full gross listing price,
termination date, compensation offered to other Broker Participants and any
other item required to be included as determined by The MLS/CLAW Board of
Directors. Property data forms may be returned if incomplete and if not
completed and returned within 48 hours (excepting weekends, holidays and postal
holidays) from the day the incomplete property data form was returned to the
Listing Broker, the Broker Participant and R.E. Subscriber may be subject to
penalties for failure to submit the completed property data form in a timely
manner.
7.12 Unilateral Contractual
Offer; Sub Agency Optional. In filing a property with The MLS/CLAW, the Broker
Participant makes a blanket unilateral contractual offer of compensation to the
other MLS Broker Participants for their services in selling the property.
Except as set forth in Rule 7.15 below or pursuant to California Civil Code
Section 1087, a Broker Participant must specify some compensation to be paid to
either a buyer's agent or a subagent and the offer of compensation must be
stated in one or a combination of, the following forms (1) a percentage of the
gross selling price; or (2) a definite dollar amount. The amount of
compensation offered through the MLS may not contain any provision that varies
the amount of compensation offered based on conditions precedent or subsequent
or on any performance, activity, or event. Furthermore, The MLS/CLAW reserves
the right to remove a listing from The MLS/CLAW database that does not conform
to the requirements of this section. At the Broker Participant's option, a
Broker Participant may limit his or her offer of compensation to buyer's agents
only, to subagents only, or make the offer of compensation to both. Any such
limitations on the contractual offer of compensation must be specified on the
property data form and in the MLS. The amount of compensation offered to
buyers' agents or subagents may be the same or different but must be clearly
specified on the property data profile sheet. Broker Participants wishing to
offer sub agency to the other MLS Broker Participants must so specify on the
property data profile sheet and on the MLS, otherwise the offer of compensation
does not constitute an offer of sub agency.
7.13 Acceptance of Contractual
Offer. The Broker Participant's contractual offer (with or without sub
agency) is accepted by the Participant/Selling Broker by procuring a buyer
which ultimately results in the creation of a sales or lease contract. Payment
of compensation by the Participant/Listing Broker to the
Participant/Cooperating Broker under this section is contingent upon either (1)
the final closing or (2) the Participant/Listing Broker's receipt of monies
resulting from the seller's or buyer's default of the underlying sales or lease
contract. Notwithstanding this section, the Listing Broker and/or Cooperating
Broker shall still retain any remedies they may have against either the buyer
or seller due to a default under the terms of the purchase agreement, listing
agreement or other specific contract. Any dispute between Participants arising
out of this section shall be arbitrated under Local Association Rules, C.A.R.
Interboard Arbitration Rules or Section 16 of these rules and shall not be
considered a MLS rules violation.
7.14 Consent to Act as Dual
Agent. By offering compensation and/or sub agency to Broker Participants,
the Listing Broker is not automatically representing that the seller has
consented to the Cooperating Broker acting as a dual agent representing both
the buyer and the seller. No Cooperating Broker shall act as both an agents of
the buyer and the seller without first contacting the Listing Broker and
ascertaining that the seller has consented to such dual agency.
7.15
Estate Sale, Probate or Bankruptcy Listings and Lender Approval Listings.
7.15.1 Estate Sale, Probate and
Bankruptcy Listings. Compensation offered through The MLS/CLAW to
Cooperating Brokers on estate sale, probate or bankruptcy listings is for the
amount published therein as long as the Cooperating Broker produces the
contract which is ultimately successful and confirmed by the court, if court
confirmation is required. In the event the contract produced by the
Cooperating Broker is overbid in court and the overbid contract is confirmed,
the original Cooperating Broker shall receive only the amount of compensation,
if any, that is allowed by the probate court. For estate sale or probate
listings, the compensation offered through the service under these rules and
this section shall be considered an agreement as referred to in California
Probate Code Section 10165 and will therefore supersede any commission splits
provided by statute when there is no agreement. This section contemplates that
estate sale, probate and bankruptcy judges have broad discretion and therefore
are not intended as a guarantee of a specific result as to commissions in every
probate or bankruptcy sale.
7.15.2 Lender Approval Listings.
Compensation offered through the MLS to Cooperating Brokers on listings which
require lender approval (commonly referred to as "short sale"
listings) is for the amount published therein unless the Listing Broker
indicates on the MLS the following: (a) the fact that the sale and gross
commission are subject to lender approval; and (b) the amount or method by
which the compensation offered through the MLS will be reduced if the lender
reduces the gross commission.
7.15.3 Auction Listings.
Compensation offered through the AOR/MLS to cooperating brokers on listings
which are offered by auction is for the amount published therein unless the
listing broker indicates in the AOR/MLS that the sale and gross commission are
based upon sales price. The listing price in the AOR/MLS shall be the reserve
or minimum bid and must state “compensation to cooperating agent for a
successful bid only” in the Agent/Private Remarks only. Auction listings shall
have written listing contracts, as required by the AOR/MLS, including terms and
conditions of auction, provided to the AOR/MLS. The Public Remarks must
contain the following: “The List Price is the reserve or minimum bid subject
to the seller’s(s’) acceptance.”
7.16 Changes to Offer of
Compensation to All Broker Participants. The Listing Broker may, from time
to time, adjust the published compensation offered to all MLS Broker
Participants with respect to any listing by changing the compensation offered
on the MLS or providing written notice to the MLS of the change. Any change in
compensation will be effective after the change is published in the MLS, either
through electronic transmission or printed form, whichever occurs first. The
Listing Broker may revoke or modify the offer of compensation in advance as to
any individual Broker Participant in accordance with general contract
principles but in no event shall the Listing Broker revoke or modify the offer
of compensation without the Cooperating Broker's consent later than the time
the Cooperating Broker. (a) physically delivers or transmits by fax or e-mail
to the Listing Broker a signed offer from a prospective buyer to purchase the
property for which the compensation has been offered through the MLS, or (b)
notifies the Listing Broker in person or by telephone, fax or e-mail that the
Cooperating Broker is in possession of a signed offer from a prospective buyer
to purchase the property for which the compensation has been offered through
the MLS and is awaiting instructions from the Listing Broker as to the manner of
presentation or delivery of that offer. Any independent advance revocations,
modifications of the offer or agreements between Real Estate Brokers are solely
the responsibility of such Brokers and shall not be submitted to, published by,
or governed in any way by the service.
7.17 Broker Participant or R.E.
Subscriber as Principal. If a Listing Broker, has any interest in a
property, the listing of which is to be disseminated through the service, that
person shall disclose that interest on the MLS.
7.18 Multiple Unit Properties.
All properties which are to be sold or which may be sold separately must be
indicated individually in the MLS and will be published separately. When part
of a listed property has been sold, the Listing Broker shall input the appropriate
changes on the MLS.
7.19 Expiration, Extension, and
Renewal of Listings. Listings shall be removed from the MLS database
on the expiration date specified on the listing unless the listing is extended
or renewed by the Listing Broker. The Listing Broker shall obtain written
authorization from the seller(s) before filing any extension or renewal of a
listing. If a listing expires or is withdrawn then put back on the market by
the same listing agent within sixty (60) days, then the Change Type must be
Back on Market (BOM) as active, not NEW. At any time or for any reason, The
MLS/CLAW has the right to request a copy of the seller's written authorization
to extend or renew a listing. If a Listing Broker is requested to provide a
copy of such authorization and does not do so within 48 hours (excepting
weekends, holidays and postal holidays) of the request, the listing shall be
subject to immediate removal from the MLS.
7.20 Listings of Participants or Subscribers
Suspended, Expelled or Resigned
7.20.1 Failure to Pay MLS Fees;
Resignation. When a Participant or Subscriber of the MLS is suspended or
expelled from the service for failure to pay MLS fees or charges, or if the
Participant or Subscriber resigns from the service, the MLS shall cease to provide
services to such Participant or Subscriber, including continued inclusion of
listings in the MLS compilation of current listing information. In the event
listings are removed from the MLS pursuant to this section, it shall be the
sole responsibility of the Participant to notify the sellers(s) that the
property is no longer listed in the MLS.
7.20.2 Violations of MLS
Rules. When a Participant or Subscriber is suspended or expelled from the
service for a violation of the MLS rules and regulations, the MLS shall cease
to provide services to such Participant or Subscriber except that the listings
in the MLS at the time of suspension or expulsion shall, at the suspended or
expelled Participant's option, be retained in the MLS compilation of current listing
information until sold, withdrawn or expired, and shall not be renewed or
extended by the MLS beyond the termination date of the listing agreement in
effect when the expulsion became effective. In the event listings are removed
from the MLS pursuant to this section, it shall be the responsibility of the
Participant to notify the seller(s) that the property is no longer listed in
the MLS.
Section 7.20.3 Suspensions or
Expulsions for Rules Violations. In the event a Participant or Subscriber
is suspended or expelled from his/her Home MLS for violations of the MLS Rules,
the Home MLS will notify the Reciprocating MLS's, but the submitted listings of
that Participant/Subscriber will remain in any Reciprocating Database but will
not be allowed to be renewed or extended. Further, the Signatories to the
SC Alliance will not permit the suspended or expelled Participant/Subscriber to
access the Home MLS through their MLS Service until notified by the Home MLS
that such Participant/Subscriber has been reinstated.
7.21 No Control of Commission
Rates or Fees Charged by Participants. The MLS shall not fix, control,
recommend, suggest, or maintain commission rates or fees for services to be
rendered by Participants. Further, the MLS shall not fix, control, recommend,
suggest, or maintain the division of commissions or fees between cooperating
Participants or between Participants and non-participants.
7.22 Listing Broker Advantage.
The existence of a dual or variable commission arrangement shall be disclosed
by the Listing Broker by a key, code or symbol as required by the MLS. A dual
or variable rate commission arrangement is one in which the seller or owner
agrees to pay a specified commission if the property is sold by the Listing
Broker without assistance and a different commission if the sale results
through the efforts of a Cooperating Broker, or one in which the seller or
owner agrees to pay a specified commission if the property is sold by the
Listing Broker either with or without the assistance of a Cooperating Broker
and a different commission if the sale results through the efforts of a seller.
The Listing Broker shall, in response to inquiries from potential Cooperating
Brokers, disclose the differential that would result in either a cooperative
transaction or, alternatively, in a sale that results through the efforts of
the seller or owner. If the cooperating broker is representing a buyer or
tenant, the cooperating broker must then disclose such information to his or
her client before the client makes an offer to purchase or lease.
7.23 Right of Listing Broker and
Presentation of Counter Offers. The Listing Broker has the right to
participate in the presentation of any counter-offer made by the seller or
lessor. The Listing Broker does not have the right to be present at any
discussion or evaluation of a counter-offer by the purchaser or lessee (except
where the Cooperating Broker is a subagent). However, if the purchaser or
lessee gives written instructions to the Cooperating Broker that the Listing Broker
not be present when a counter-offer is presented, the Listing Broker has the
right to a copy of the purchaser's or lessee's written instructions.
8. DOCUMENTATION; PERMISSION; ACCURACY OF
INFORMATION.
8.1 Listing Agreement and
Seller's Permission. Prior to submitting a listing to the service the
Listing Broker shall obtain the written agreement of the seller expressly
granting the Listing Broker authority to:
a. file the listing with
the service for publication and dissemination to those authorized by the MLS;
b.
act as an agent for the seller;
c. abide
by the rules of the service;
d. provide
timely notice of status changes of the listing to the service;
e. provide sales
information including selling price to the service upon sale of the property
for publication and dissemination to those authorized by the MLS and
f. publish sales information
after the final closing of a sales transaction in accordance with these MLS
rules (See Section 10.1).
8.2 Written Documentation.
Listing Brokers filing listings with the service shall have a written listing
agreement with all necessary signatures in their possession. Only listings that
create an agency relationship between the seller and the Broker Participant are
eligible for submission to the service. By submitting a listing to the service,
Broker Participants and R.E. Subscribers represent that they have in their
possession such written agreements establishing agency and the represented type
of listing agreement. The service shall have the right to demand a copy of such
written listing agreements and verify the listing's existence and adequacy at
any time. The service shall also have the right to demand a copy of seller's
written authorization required under these rules. If the Broker Participant or
R.E. Subscriber fails to provide documentation requested by the service within
48 hours (excepting weekends, holidays and postal holidays), the service shall
have the right to immediately withdraw any listings from the database in
addition to disciplining the Participant and Subscriber for a violation of MLS
rules.
8.3 Accuracy of Information;
Responsibility for Accuracy. By inputting information into the MLS computer
database, the Listing Broker represents that the information input is accurate
to the best of the Listing Broker's knowledge. The Listing Brokers shall use
good faith efforts to determine the accuracy of the information and shall not
submit or input information which the Listing Broker knows to be inaccurate.
Upon receipt of the first publication or electronic transfer by the MLS of such
information the Listing Broker shall make all necessary corrections. The MLS
merely publishes the MLS information and has no affirmative responsibility to
verify the accuracy of the MLS information. The MLS, however, reserves the
right to require Participants and Subscribers to change their MLS information
if the MLS is made aware of alleged inaccuracies in the MLS information and the
MLS determines that such inaccuracies do in fact exist. If a Participant or
Subscriber fails to make necessary or required corrections to their MLS
information, the Participant and Subscriber shall indemnify and hold harmless
the service for any claims, cost, damage or losses, including reasonable
attorney fees and court costs, incurred by the MLS as a result of such
failure. In no event will the MLS be liable to any MLS Participant, Subscriber
or any other party for any indirect, special or consequential damages arising
out of any information published in the MLS and all other damages shall be
limited to an amount not to exceed the MLS fees paid by the Listing Broker.
8.4 Input Defined. All
references or uses of the word "input" shall also include information
which is submitted to the MLS for input in the MLS database by the MLS staff,
whether such information was provided to the MLS staff on a "property data
form" or otherwise.
8.5 Buyer, Seller, Purchase and Sale Defined. All references to the buyer shall also include lessee. All references
to the seller shall also include lessor. All references to a purchase shall
also include a lease. All references to a sale shall also include a lease.
9. SELLING PROCEDURES.
9.1 Showings and Negotiations. Appointments
for showings and negotiations with the seller for the purchase of listed
property filed with the service shall be conducted through the Listing Broker
except under the following circumstances:
a. the Listing Broker gives the
Cooperating Broker specific authority to show and/or negotiate directly with the
seller, or
b. after reasonable effort
and no less than 24 hours, the Cooperating Broker cannot contact the Listing
Broker or his representative. However, the Listing Broker, at his option, may
preclude such direct negotiations by the Cooperating Broker by giving notice to
all Participants through the MLS.
In the event all showings
and negotiations will be conducted solely by the seller, the Listing Broker
shall clearly set forth such fact in the listing information published by the
service.
9.2 Disclosing the
Existence of Offers. Listing brokers, in response to inquiries from
buyers or cooperating brokers, shall, with the sellers' approval, disclose the
existence of offers on the property. Where disclosure is authorized, the
listing broker shall also disclose whether offers were obtained by the listing
licensee, by another licensee in the listing firm, or by a cooperating broker.
9.3 Availability to
Show or Inspect. Listing Brokers shall not misrepresent the
availability of access to show or inspect a listed property.
9.4 Presentation of Offers.
The Listing Broker must make arrangements to present the offer as soon as
possible, or give the Cooperating Broker a satisfactory reason for not doing
so. In the event the Listing Broker will not be participating in the
presentation of offers, the Listing Broker shall clearly indicate this fact in
the listing information published by the service.
9.5 Submission of Offers and
Counter-Offers. The Listing Broker shall submit to the seller all offers
until closing unless precluded by law, governmental rule or expressly
instructed by the Seller/Landlord otherwise. The Cooperating Broker acting for
Buyer/Tenant, shall submit to buyer/tenant all offers and counter-offers until
acceptance.
9.6 Right of Cooperating Broker
in Presentation of Offer. The Cooperating Broker has the right to
participate in the presentation of any offer to purchase he secures. The
Cooperating Broker does not have the right to be present at any discussion or
evaluation of that offer by the seller and the Listing Broker. However, if the
seller gives written instructions to the Listing Broker requesting that the
Cooperating Broker not be present when an offer the Cooperating Broker secured
is presented, the Cooperating Broker shall convey the offer to the Listing
Broker for presentation. In such event, the Cooperating Broker shall have the
right to receive a copy of the seller's written instructions from the Listing
Broker. Nothing in this section diminishes or restricts the Listing Broker's
right to control the establishment of appointments for offer presentations.
9.7 Change of Compensation Offer
by Cooperating Broker. The Cooperating Broker,shall not use the terms of an
offer to purchase to attempt to modify the Listing Broker's offer of
compensation nor make the submission of an executed offer to purchase
contingent on the Listing Broker's agreement to modify the offer of
compensation. However, failure of a Cooperating Broker to comply with this rule
shall not relieve a Listing Broker of the obligation to submit all offers to
the seller as required by Section 9.3.
9.8 Cooperating Broker as a
Purchaser. If a Cooperating Broker wishes to acquire an interest in
property listed with a Listing Broker, such contemplated interest shall be disclosed
to the Listing Broker prior to the time an offer to purchase is submitted to
the Listing Broker.
NOTE: Nothing in these rules
shall preclude the Listing Broker and Cooperating Broker from entering into a
mutual agreement to change cooperative compensation.
10. REPORTING SALES AND OTHER INFORMATION TO THE
SERVICE.
10.1 Reporting of Sales. Listings
with accepted offers shall be reported to the MLS or input into the MLS
database as "pending" or "looking for back-up" within 48
hours (excepting weekends, holidays and postal holidays) of the acceptance by
the Listing Broker unless the negotiations were carried on under Section 9.1
(a) or (b), in which case, the Cooperating Broker shall report to the MLS or
input the listing in the MLS as "pending" or "looking for
back-up" and send a copy of the listing's changed status to the Listing
Broker within 48 hours(excepting weekends, holidays and postal holidays ) after
acceptance. The listing shall be published on the MLS as pending with no price
or terms prior to the final closing. Upon final closing, the Listing Broker
shall report or input the listing in the MLS as "sold' within 48 hours
(excepting weekends, holidays and postal holidays) of the final closing date.
Listings which were not input into the MLS as a result of the seller's
instructions may be input into the MLS "sold" data at the Listing
Brokers option.
10.2 Reporting Cancellation of
Pending Sale. The Listing Broker shall report immediately to the service
the cancellation of any pending sale and the listing shall be reinstated
immediately as long as there is still a valid listing.
10.3 Refusal to Sell. If the
seller of any listed property filed with the service refuses to accept a
written offer satisfying the terms and conditions stated in the listing, such
fact shall be transmitted immediately to the service and to all Participants.
11. OWNERSHIP OF MULTIPLE LISTING SERVICE
COMPILATIONS AND COPYRIGHTS.
11.1 MLS Compilation Defined. The
term "MLS compilation" includes, but is not limited to, the MLS
computer database, all printouts of data from the MLS computer database, and
all MLS publications.
11.2 Active Listing MLS
Compilation Defined. "Active listing MLS compilation" shall mean
that portion of the MLS compilation which includes listings currently for sale
and all other indexes and other information relating to the current listing
information.
11.3 Comparable Data MLS
Compilation Defined. "Comparable data MLS compilation" shall mean
that portion of the MLS compilation that includes the off market data, sold and
appraisal information regarding properties that are not currently for sale and
all indexes and information relating to the sold information compilation.
11.4 Authority to Put Listings
in MLS Compilation. By submitting any property listing data form to the
MLS or inputting listing information into the MLS compilation, Participants and
Subscribers represent that they have been authorized to grant and also thereby
do grant authority for the MLS to include the property listing data in its
copyrighted MLS compilation. By submitting any property listing data form to
the MLS, Participants and Subscribers represent that they have been authorized
to report information about the sales, price and terms of a listing, have
authority to grant and also thereby does grant authority for the MLS to include
the sold information in its copyrighted MLS compilation.
11.5 Photographs on the MLS. By
submitting photographs to the MLS which were taken by the Participant and/or
Subscriber, the submitting Participant and/or Subscriber grants the MLS and the
other Participants and Subscribers the right to reproduce and display the
photographs in accordance with these rules and regulations. Use of
photographic media by a subsequent listing agent requires prior written
authorization from the originating participant and/or subscriber or other
appropriate party. Photographic media may not contain other information which
goes beyond a presentation of the property.
11.6 Copyright Ownership. All
right, title, and interest in each copy of every MLS compilation created and
copyrighted by the MLS, and in the copyrights therein, shall at all times
remain vested in the MLS. The MLS shall have the right to license such
compilations or portions thereof to any entity pursuant to terms agreed upon by
the Board of Directors.
11.7 Leasing of MLS Compilations. Each
Participant shall be entitled to lease from the MLS the number of copies of
each MLS compilation of active listing information sufficient to provide the
Participant and Subscriber with one copy of such MLS compilation. Participants
and Subscribers shall acquire by such lease only the right to use the MLS
compilations in accordance with these rules. Clerical Users may have access to
the information solely under the direction and supervision of the Participant
or Subscriber. Clerical Users may not provide any MLS compilation or
information to persons other than the Participant or the Subscriber under whom
the Clerical User is registered.
11.8 Removal of Historical Records.The
removal of history information from the MLS compilation is forbidden. No
exceptions are to be made at any time.
12. PROHIBITIONS AND REQUIREMENTS.
12.1 Notification of California
Department of Real Estate (DRE) or California Office of Real Estate Appraisers
(OREA) Action. Participants and Subscribers are required to notify the MLS
within 24 hours of any final action taken by the California Department of Real
Estate (DRE) or the Office of Real Estate Appraisers (OREA) against the
Participant, Subscriber or any Licensee affiliated with the Participant or
Subscriber including, but not limited to any final decisions restricting,
suspending or revoking a real estate license or Appraiser's certification or
license of a Participant, the Participant's firm or corporation under which the
Participant or Subscriber acts, or any licensee affiliated with the Participant
or the Participant's firm or Licensee or Appraiser who was affiliated with the
Participant or Participant's firm at the time of the underlying act.
12.2 Violations of the Law.
If a Participant, Subscriber, Appraiser or a Licensee affiliated with a
Participant or Subscriber commits a felony or a crime involving moral turpitude
or violates the Real Estate Law or the laws relating to Appraisers, the
Participant and Subscriber shall be in violation of this section. However, a
Participant or Subscriber shall not be found to have violated this section
unless the Participant, Subscriber, Appraiser or Salesperson licensed to the
Participant has been convicted, adjudged, or otherwise recorded as guilty by a
final judgment of any court of competent jurisdiction of (1) a felony, or (2) a
crime involving moral turpitude, or (3) on a determination by any court of
competent jurisdiction, or official of the State of California authorized to
make the determination, that the Participant or Subscriber violated a provision
of the California Real Estate Law or a Regulation of the Real Estate
Commissioner or law relating to Appraisers.
12.3 Supervision of R.E. Licensees
and Appraisers. In addition to the notification requirements of Section
12.1, a Participant may not allow any Licensee, under the Participant's
license, whose license has been revoked, suspended or restricted by the
California Department of Real Estate (DRE) to use the MLS in any manner while
the DRE discipline is in effect except that the Licensee may use the MLS under
a restricted license providing such use is consistent with and does not violate
such license restrictions.
12.4 Solicitation of Listing
Filed With the MLS. Participants and Subscribers shall not solicit a
listing filed with the service unless such solicitation is consistent with
Article 16 of the N.A.R. Code of Ethics, its Standards of Practice and its Case
Interpretations. The purpose of this section is to encourage sellers to permit
their properties to be filed with the service by protecting them from being
solicited through unwanted phone calls, visits and communications, prior to
expiration of the listing, by Brokers and Salespersons seeking the listing upon
its expiration. This section is also intended to encourage Brokers to
participate in the service by assuring them that other Participants and
Subscribers will not attempt to persuade the seller to breach the listing
agreement or to interfere with the Listing Broker's attempts to market the
property. This section does not preclude solicitation of listings under
circumstances otherwise permitted under Article 16 of the N.A.R. Code of Ethics
and its Case Interpretations.
12.5 Misuse of Remarks and
Graphics. Participants and Subscribers may not use the remarks and graphics
in a property data profile sheet or listing submitted to the MLS or inputted
directly into the MLS database for purposes of disparaging other real estate
agents or conveying information about other offices or for conveying any other
information that does not directly relate to the marketing of the listing.
12.5.1 Public Remarks.
Remarks and graphics cannot
reference the following items included but not limited to names,
telephone/facsimile numbers, e-mail addresses, any type of website addresses
such as property, personal, and/or company addresses, price range and any
lockbox/security code information.
12.5.2 Private
Remarks. Objectionable words as well as items that can already be
accommodated within the existing fields (e.g. Disclosures) should not be
included in the Private Remarks section.
12.6 "For Sale" Signs.
Only the "For Sale" signs of the Listing Broker may be placed on the
property.
12.7 "Sold" Signs and
Use of the Term "Sold." Only Real Estate Brokers or R.E.
Subscribers who participated in the transaction as the Listing Broker or
Cooperating Broker (Selling Broker) may claim to have "sold" the
property. Prior to closing, a Cooperating Broker may post a "sold"
sign on a property only with the consent of the Listing Broker. This section
does not, however, prohibit any Broker from advertising the addresses and
prices of the properties that have sold in a neighborhood after the information
regarding the properties has been published as long as the advertisement does
not imply the agent was involved in the transaction unless such is the case and
as long as the advertisement otherwise presents a `true picture' as is meant
under Article 12 of the N.A.R. Code of Ethics, its Standards of Practice and
its Case Interpretations.
12.8 Advertising of Listing
Filed With the MLS. A listing shall not be advertised by any Participant or
Subscriber, other than the Listing Broker, without the prior consent of the
Listing Broker except as provided in Section 12.16 relating to display of
listings on the Internet.
12.9 Limitations on Use of MLS
Information in Advertising. Except as provided in Sections 12.7, 12.8,
12.11 and 12.15, truthful use of information from the MLS compilation of
current listing information, from the MLS's "statistical report," or
from any "sold" or "comparable" report of the MLS for
public mass media advertising by an MLS Participant or Subscriber or in other
public representations for purposes of demonstrating market share is not
prohibited. However, any print or non-print forms of advertising or other
forms of public representations must clearly demonstrate the period of time
over which such claims are based and must include the following, or
substantially similar, notice:
The source of information
may or may not have been based on information from the Combined L.A./Westside
Multiple Listing Service as of [date the CLAW MLS data was obtained]. Display
of MLS data is deemed reliable but is not guaranteed accurate by the MLS. The
Broker/Agent providing the information contained herein may or may not have
been the Listing and/or Selling Agent.
12.10 False or Misleading
Advertising and Representations. Participants and Subscribers may not
engage in false or misleading advertising, including, but not limited to,
advertisements or representations regarding the Participant's or Subscriber's
relationship to the service, about the service itself, or about any property
listed with the service.
12.11 Use of MLS Information. In
recognition that the purpose of the MLS is to market properties and offer
compensation to other Broker Participants and R.E. Subscribers for the sole
purpose of selling the property, and that sellers of properties filed with the
service have not given permission to disseminate the information for any other
purpose, Participants and Subscribers are expressly prohibited from using MLS
information for any purpose other that to market property to bonafide
prospective purchasers or to support market evaluations or appraisals as
specifically allowed by Sections 12.14, 12.15 and 12.16. Any uses of MLS
information inconsistent with these Sections is expressly prohibited. Nothing
in this Section, however, shall limit the MLS from entering into licensing
agreements with MLS Participants and Subscribers or other third parties for use
of the MLS information.
12.12 Confidentiality of MLS
Information. Any information provided by the service to the Participants
and Subscribers shall be considered and treated as confidential by Participants
and Subscribers and shall be for the exclusive use of the Participants and
Subscribers for purposes described in Sections 2, 12.7, 12.11, 12.14, 12.15,
12.16 and this section. Participants and Subscribers shall at all times
maintain control over and responsibility for each copy of any MLS compilation
leased to them by the MLS and shall not distribute any such copies to persons
other than Participants and Subscribers. Participants and Subscribers are responsible
for the security of their pass codes and shall not give or allow use of or make
available their pass codes to any person. Participants and Subscribers may
reproduce or display the information as provided in these rules.
12.12.1 Clerical Users.
Clerical Users may have access to MLS information solely under the direction
and supervision of the Participant or Subscriber. Clerical Users may not
provide any MLS information to persons other than the Participant or Subscriber
under whom they are registered. Access by Clerical Users to the database is
solely for clerical and administrative functions for the Participant or
Subscriber under whom the Clerical User is registered.
12.13 Access to Comparable and
Statistical Information. Shareholder Associations of REALTORS® members who
are actively engaged in real estate Brokerage, management, mortgage financing,
appraising, land development, or building, but who do not participate in the
service, are nonetheless entitled to receive, by purchase or lease, all
information other than current listing information that is generated wholly or
in part by the MLS including `comparable' information, `sold' information, and
statistical reports. This information is provided for the exclusive use of
Shareholder Associations of REALTORS® members and individuals affiliated with
Shareholder Associations of REALTORS® members who are also engaged in the real
estate business and may not be transmitted, retransmitted or provided in any
manner to any unauthorized individual, office or firm except as otherwise
specified in these rules and regulations.
12.14 Display. Subject to
Sections 12.15 and 12.16, Broker Participants and R.E. Subscribers shall be
permitted to display the MLS compilation in either electronic or printed format
to specifically identified and bonafide prospective purchasers only in
conjunction with their ordinary business activities of attempting to locate
ready, willing and able buyers for the properties described in said MLS
compilation. Broker Participants and R.E. Subscribers shall be permitted to
display the MLS compilation in either electronic or printed format to
specifically identify and bonafide sellers or prospective sellers only in
conjunction with their ordinary business activities in listing properties.
Appraiser Participants and Appraiser Subscribers shall be permitted to display
the MLS compilation to the person requesting the appraisal only in conjunction
with their ordinary business activities of producing a written appraisal. Such
displays under this section shall be only in the immediate presence of the MLS
Participant or Subscriber.
12.14.1 Clerical Users.
Clerical Users are expressly prohibited from displaying or distributing MLS
information to anyone other than the Participant or Subscriber under whom the
Clerical User is registered.
12.15 Reproduction.
"Reproduction" shall include, but not limited to, making photocopies,
computer printouts, electronic transfers (including email), or downloading of
MLS data or compilations. Participants and Subscribers or their affiliated
Licensees shall not reproduce any MLS compilation or any portion thereof except
as provided in Section 12.16 and in the following limited circumstances:
12.15.1 Copies to
Prospective Purchasers. Broker Participants and R.E. Subscribers may
reproduce from the MLS compilation, and distribute to prospective real estate
purchasers, copies of those portions of the MLS compilation consisting only of
a description of the property, including the address, features, financing and
price, as well as photo(s).
12.15.2 Information Reproduced.
Unless the Participant or Subscriber obtains prior written consent from the
Listing Broker, the information reproduced pursuant to this section shall not
include the following:
a. Property owner's name, phone
number, and address (if different than the listed property);
b. Instructions or remarks
intended for cooperating brokers, including but not limited to showing
instructions or security references (ex: lock box, burglar alarm or security system,
vacancies) regarding the listed property;
c. Type of
listing;
d. Compensation
or bonuses offered to Cooperating Brokers.
e. Other
information which goes beyond a description of the property.
12.15.3 Copies for Appraisals.
Participants and Subscribers may reproduce from the MLS compilation, and attach
to an appraisal as supporting documentation copies of those portions of the MLS
compilation consisting only of such information on properties necessary to
support a written appraisal or estimate of value on a particular property.
12.15.4 Downloading into
Computers. Participants and Subscribers may download MLS information into a
computer or computer system as long as:
a. Access to the computer or
computer system receiving the information is strictly limited to authorized
Participants, Subscribers and Clerical Users as defined in these rules; and
b. The information is
only retransmitted to the Participants, Subscribers and Clerical Users
authorized to access the computer or computer system by these rules; and
c. The information is not
reformatted or used to create another product except as may be used by the
Participant who downloaded the data and such use strictly complies with
Sections 12.7, 12.11, 12.15 and 12.16
12.15.5 Sold Information
Individuals legitimately in possession of current listing information,
"sold" information, "comparables" or statistical
information may utilize such information to support an estimate of value on a
particular property for a particular client. However, only such information
that the MLS has deemed to be non-confidential and necessary to support the
estimate of value may be reproduced and attached to the report as supporting
documentation. Any other use of such information is unauthorized and prohibited
by these rules and regulations.
12.16 Use of Active Listing
Information on Internet. Also known as Internet Data Exchange (“IDX”).
(a) Subject to
paragraphs (b) through (m) below, and Section 12.11 of these Combined
L.A./Westside Multiple Listing Service, Inc. Rules and Regulations, and
notwithstanding anything in these rules and regulations to the contrary,
Participants may display on their public websites aggregated MLS active listing
information through either downloading and placing the data on the Participant’s
public access websites or by framing such information on the MLS or Association
public access website (if such a site is available). The framing solution is
available to MLS Subscribers. Only MLS Participants/Subscribers can have
display rights.
(b) The Listing Brokers’
consent for such Internet display is presumed, in satisfaction of Rule 12.8,
unless a Listing Broker affirmatively notifies the MLS that the Listing Broker
refuses to permit display on either a blanket or on a listing-by-listing
basis. Listing Brokers that refuse to permit other MLS Participants or
Subscribers to display their listing information on a blanket basis may not
display MLS active listing information of other Brokers’ listings.
(c) Participants and
Subscribers shall not display confidential information fields, as determined by
the MLS in the MLSs’ sole discretion, such as that information intended for
Cooperating Brokers rather than consumers.
(d) All listings on a
Participant or Subscriber’s site shall prominently identify the name of the listing
firm and the name of the listing agent in a manner designed to identify such
listing firm or agent. This applies to the display of listings in all formats.
When displaying listing content, a participant’s or subscribers’ website must
clearly identify the name of the brokerage firm under whom they operate in a
readily visible color and typeface.
(e) Participants and
Subscribers shall not modify the information displayed pursuant to these MLS
rules.
(f) Information
displayed shall indicate the source of the information being displayed and the
most recent date updated by the Participant or Subscriber. Participants and
Subscribers shall update all downloads and refresh all data at least once every
seven (7) days.
(g) Sharing of the
MLS compilation with any third party not authorized by the MLS is prohibited.
Participants and Subscribers shall indicate on their websites that the
information being provided is for consumers’ personal, non-commercial use and
may not be used for any purpose other than to identify prospective properties
consumers may be interested in purchasing.
(h) Participants’
and Subscribers’ websites must protect MLS data from misappropriation by
employing reasonable efforts to monitor for and prevent “scraping” and other
unauthorized accessing, reproduction or use of the MLS database.
(i) Listings
or property addresses of sellers who have directed their listing brokers to
withhold the listing or their property address from display on the Internet
(including, but not limited to, publicly accessible websites shall not be
accessible via IDX sites. This does not preclude listing participants or
subscribers from displaying on their IDX sites or their other website(s) the
listing property address of consenting sellers.
(j) Not all
listings from the MLS must be displayed as long as any exclusions from display
on participants’ and subscribers’ IDX sites are based on objective criteria,
e.g. type of property, listed price or geographical location.
(k) No portion of the MLS
database shall be distributed, provided to or made accessible to any person except
as provided for in these rules.
(l) No
portion of the IDX data shall be used, distributed, or provided by a
Participant for any purpose other than the listing and selling of real estate
by such Participant.
(m) The right to display other
Participant’s listings pursuant to IDX shall be limited to a Participant’s
office(s) holding 100% participatory rights in this MLS.
12.16.1 Notification by
Authorized Participants and Subscribers.
Participants and
Subscribers partaking in the display of MLS active listing information of other
brokers’ listing pursuant to Section 12.16 must notify the MLS before
displaying said MLS active listing information and must make their website directly
accessible to the MLS and other MLS participants for purposes of
monitoring/ensuring compliance with applicable rules and policies.
12.16.2 Right to
Charge for Download. The MLS has the right to charge the cost of adding or
enhancing its downloading capacity to Participants and Subscribers who request
downloading of listing information pursuant to Section 12.16.
12.17 Applicability of Rules to
MLS. These rules are binding on the MLS Participants and Subscribers.
Nothing in these rules shall limit the right of the MLS to enter into licensing
agreements with third parties for use of the MLS compilations or any portion
thereof in accordance with terms approved by the Board of Directors.
12.18 Listing Broker's
Right to Opt Out of Internet Advertising of MLS Information. If the MLS advertises MLS information on the Internet
or licenses MLS information for advertising on the Internet, the Listing Broker shall have the right to opt out of such advertising
in accordance with the MLS's procedures for opting out. The Listing Broker
shall have the right to refuse to have listings displayed on a blanket basis or
on a listing-by- listing basis in accordance with Section 12.16 by
affirmatively notifying the MLS in accordance with the MLS procedures for
opting out. Notwithstanding any thing in these rules and regulations to the
contrary, The MLS/CLAW Board of Directors reserve the right to determine
whether to provide Internet advertising services and whether such services are
to be made available to non-REALTOR® members.
12.19 Use of Downloaded Listing
Information. Only Participants whose business is the listing and selling
of real estate may be provided with a download of listing information.
13. LOCKBOXES.
13.1 Eligibility for Lockboxes. MLS
Participants and Subscribers are eligible for lockbox privileges if they
otherwise qualify under this section. Clerical Users are not eligible for
lockbox privileges. MLS Participants and Subscribers shall be eligible to hold
a lockbox key provided:
a. The key
holder signs a lease agreement with the MLS.
b.
The Participant to which the key holder is licensed cosigns the lease
agreement with the MLS.
c. The
key holder continues to comply with all MLS rules relating to lockbox keys.
d. The
key holder and Participant to whom the key holder is licensed remain eligible
for MLS services.
13.2 Key Use and Service.
Keys may not be used under any circumstances by anyone other than the key
holder, including, but not limiting to, lending, borrowing or sharing keys with
others. The MLS is not obligated to provide service on keys or lock boxes to individuals
who are not the registered lessee or owner of the component.
13.3 Temporary Keys. In the
event electronic lockbox programmers or keypads are sold or leased, an MLS
Participant may purchase or lease additional programmers or keypads (the
"Responsible Keyholder") to be issued on a temporary basis to other
keyholders in the same office in the event their programmer or keypad becomes
non-functional outside normal business hours or under circumstance where a
replacement programmer or keypad is not reasonably available from the issuing
MLS. The Responsible Keyholder shall advise the MLS in writing that the
programmer or keypad has been issued, to whom, and the date and time of
issuance within 48 hours (excepting weekends, holidays and postal holidays).
The Responsible Keyholder shall also advise the MLS in writing within 48 hours
(excepting weekends, holidays and postal holidays) after possession of the
previously issued programmer or keypad has been reassumed.
13.4 Accountability. Key
holders must account for keys at the time of any inventory conducted by
the MLS or at any time requested by the MLS. Key holders who cease to
participate or subscribe to the MLS shall return all key(s) in their possession
to the MLS. Failure to return a key (s) will subject the key holder and/or the
key holder's Participant to fines and penalties and to being responsible for
all costs incurred by the MLS to secure the lock box key system as a result of
the failure to return the key (s).
13.5 Deemed Unaccountable. Keys
shall be deemed unaccounted for if a key holder refuses or is unable to
demonstrate that the key is within the key holder's physical control.
13.6 Written Authority. Participants
and Subscribers shall not place a lockbox on a property without written authority
from the seller and occupant if other than the seller.
13.7 Listing Broker's
Permission. No MLS Participant or Subscriber may enter a property with or
without a lockbox without the Listing Broker's permission. Such permission may
be granted by the Listing Broker by specifying permission to use the lockbox
through the MLS. Appraiser Participants are expressly prohibited from using
lockbox keys to enter a property without either the owner's or Listing Broker's
permission.
13.8 Unaccountable Keys. Key
holders and Participants cosigning with a key holder shall immediately report
lost, stolen or otherwise unaccountable keys to the MLS.
13.9 Deposits. All key
holders shall be required to give the MLS deposits in accordance with the
deposit schedule approved by the MLS Board of Directors. Key holders shall
forfeit the deposits if the key is lost, stolen or unaccounted for. Key
holders shall not be entitled to any interest on their deposits. The MLS is
not obligated to refund deposits to individuals who are not the registered
lessee or owner of the key.
13.10 Rules Violations.
Failure to abide by rules relating to lockboxes as set forth in this section or
failure to abide by the key lease agreement may result in discipline as
provided in Sections 14 and 15 of these rules, in addition to loss of or
restriction on all lockbox and key privileges.
13.11 Right to Limit Access. The
MLS reserves the right to refuse to issue a key or limit access to lockboxes
if, in its sole discretion, it determines the security of the system would be
compromised by issuing such keys or granting access to lockboxes.
14. VIOLATIONS OF RULES AND REGULATIONS.
14.1 Grounds for Disciplinary
Action and Sanctions. After a hearing by a hearing panel as provided in the
California Code of Ethics and Arbitration Manual, the Board of Directors
may take disciplinary action and impose sanctions against any Participant and
Subscriber:
a. For violation
of any MLS rule;
b. On the Participant's
or Subscriber's being convicted, adjudged, or otherwise recorded as guilty by a
final judgment of any court of competent jurisdiction of (1) a felony, or (2) a
crime involving moral turpitude, or (3) on a determination by any court of
competent jurisdiction, or official of the State of California authorized to
make the determination, that the Participant or Subscriber violated a provision
of the California Real Estate Law or a Regulation of the Real Estate
Commissioner or the laws relating to Appraisers or a regulation of the Office
of Real Estate Appraisers (OREA).
c. For any violation of
subsection (a) by any person, including but not limited to a Clerical User or a
Salesperson, who is not a Participant or Subscriber but is employed by or
affiliated with such Participant or Subscriber and was providing real estate
related services within the scope of the Participant's or Subscriber's license.
Lack of knowledge by the Participant or Subscriber of such Salesperson's
conduct shall only go to mitigation of discipline imposed.
d. For any violation of the N.A.R.
Code of Ethics while a member of any Association of REALTORS®
14.2 Sanctions. Sanctions or
disciplinary action for violation of an MLS Rule may consist of one or more of
those specified in the California Code of Ethics and Arbitration
Manual.
14.3 Citations. The MLS
Board of Directors may implement a schedule of fines for certain MLS rules
violations and direct staff to issue citations for the specified MLS rules
violations and implement a procedure whereby the Participant and Subscriber
receiving the citation may either pay the amount specified on the citation or
request a full hearing in accordance with the procedures set forth in the California
Code of Ethics and Arbitration Manual.
15. PROCEDURES FOR MLS RULES HEARINGS.
All MLS rules hearings shall be
processed in accordance with the California Code of Ethics and Arbitration
Manual as from time to time amended which is hereby incorporated by
reference. Failure to abide by the procedures of the California Code of
Ethics and Arbitration Manual shall be a violation of these MLS rules.
16. ARBITRATION
16.1 Mandatory Arbitration.
By becoming and remaining a Participant or Subscriber in the MLS, each
Participant and Subscriber agrees to submit disputes arising out of the real
estate business which also arises out of, or is in conjunction with, any
listing filed with the MLS or any appraisal, to binding arbitration with any
other Participant or Subscriber of this MLS, or Participants or Subscribers of
any other MLS who are authorized to have access to this MLS under Section 6 of
these rules. Such arbitrations shall be governed by the California Code of
Ethics and Arbitration Manual as from time to time amended which is
hereby incorporated by reference. This shall be deemed an arbitration agreement
within the meaning of Part 3, Title 9 of the California Code of Civil
Procedure. Failure to submit to arbitration as provided herein shall be a
violation of these MLS rules.
16.2 Other Arbitration
Agreements. Notwithstanding any other provision of these rules, if any
Participant or Subscriber enters into an agreement (either before or after a
dispute arises) with another Participant or Subscriber to arbitrate a dispute
utilizing non-MLS facilities, such persons are not bound to arbitrate the
dispute covered by such agreement under these rules utilizing The MLS/CLAW
facilities.
16.3 Arbitration Between
Association Members. Notwithstanding any other provision of these rules:
a. If all
disputants are members of the same Association of REALTORS®, they shall arbitrate
under that Association of REALTORS® in accordance with its rules.
b. If
the disputants are members of different Associations of REALTORS®, they shall
arbitrate in accordance with any applicable regional or shared professional
standards agreement. In the absence of such an agreement, the disputants
remain obligated to arbitrate at the California Association of REALTORS®
("C.A.R.") in accordance with the C.A.R. Interboard Arbitration
Rules.
16.4 Arbitration Involving
Non-Association Members. Notwithstanding any other provision of these
rules:
a. If all disputants are
non-association members and they receive MLS services through the same A.O.R.,
they shall arbitrate at the A.O.R. unless the A.O.R. participates in a regional
MLS, in which case, they shall arbitrate in accordance with any applicable
regional agreements between the A.O.R. and the regional MLS.
b. If one of more of the
disputants are non-association members and all disputants receive MLS services
through the same A.O.R., they shall arbitrate at the A.O.R. unless the A.O.R.
participates in a regional MLS, in which case, they shall arbitrate in
accordance with any applicable regional agreements between the A.O.R. and the
regional MLS.
c. If one or more of the
disputants are non-association members and the disputants receive MLS services
through different A.O.R.s and the A.O.R.s particpate in a regional MLS, they
shall arbitrate in accordance with any applicable regional agreements between
the A.O.R.s and the regional MLS.
d. In the absence of a
regional agreement regarding the location of the arbitration, any dispute under
subsection (a)-(c) may be conducted at any A.O.R. where the respondent(s) holds
association membership or receives MLS services.
16.5 Same Firm. Arbitration
between persons from the same firm shall not be available and is not mandated
by these rules unless covered by arbitration rules relating to the obligations
of Association members to arbitrate.
16.6 Timing. For purposes of
Section 16, the duty to arbitrate shall be determined when facts giving rise to
the dispute occurred. Therefore, a Participant or Subscriber shall have a duty
to arbitrate if the person was an MLS Participant or Subscriber when facts
giving rise to the dispute occurred. Termination of MLS participation or
subscription shall not relieve the arbitration duty under this section for
disputes that arose when the person was an MLS Participant or Subscriber.
Requests for arbitration must be filed within one hundred and eighty (180) days
after the closing of the transaction, if any, or after the facts constituting
the matter could have been known in the exercise of reasonable diligence,
whichever is later.
17. NONPAYMENT OF MLS FEES
17.1 Nonpayment of MLS
Fees. If MLS fees, fines,
charges or other amounts owed the MLS are not paid on the due date specified on
the semi-annual invoices, the nonpaying Participant and/or Subscriber's MLS
services shall be subject to suspension until such outstanding amounts are paid
in full. The MLS may suspend MLS services under this section provided the MLS
gives the Participant and/or Subscriber at least twenty (20) calendar days
prior notice of the proposed suspension date. Such notice may be included with
the original billing statement for MLS fees, fines or charges or any time
thereafter. In the event the amounts owed remain unpaid for three months after
the due date, the nonpaying Participant and/or Subscriber's MLS services shall
automatically terminate regardless if notice of such termination is given.
17.2 Disputed Amounts. If a Participant and/or Subscriber disputes the
accuracy of amount owed, the Participant and/or Subscriber may request a
hearing before the Board of Directors. In order to request such a hearing, the
Participant and/or Subscriber must first pay the disputed amount in whole which
may be refunded in whole or part in accordance with the Board of Directors'
determination. Hearings under this section shall be conducted in accordance
with the California Code of Ethics and Arbitration Manual. In the event
the Board of Directors confirms the accuracy of the amount owed, the
Participant and/or Subscriber shall also be subject to paying interest at the
rate of ten (10%) per annum on such past due amounts.
17.3 Reinstatement. Any Participant and/or Subscriber whose MLS services
have been terminated for nonpayment of MLS fees may reapply for participation
in the MLS. However, prior to being granted access, such Participant and/or
Subscriber must pay all fees applicable to new applicants and all past due amounts
owed, including paying interest at the rate of ten (10%) per annum on such past
due amounts.
18. CHANGE IN RULES AND REGULATIONS
The rules and regulations of the
MLS may be amended by a majority vote of The MLS/CLAW Board of Directors.